By accessing or using meetmya.ai or any services provided by Concierge Inc ("Company"), including our AI agent platform Mya, you agree to be bound by these Terms of Service. If you do not agree, do not use our services.
Concierge Inc provides Mya, a patent-pending speech-to-speech AI agent platform for businesses. Services include but are not limited to: AI-powered guest and customer communication, voice and text concierge services, knowledge base management, vendor coordination, personalized avatar video generation, business intelligence and analytics, and white-label licensing.
Mya is an artificial intelligence system. All responses, recommendations, and actions generated by Mya are AI-generated and may not always be accurate, complete, or current. Concierge Inc does not guarantee the accuracy of any AI-generated content. Users and their customers should verify critical information independently. Concierge Inc is not liable for decisions made based on AI-generated responses.
You are responsible for maintaining the confidentiality of your account credentials, all activity that occurs under your account, providing accurate and current information, and complying with all applicable laws and regulations in your use of our services.
All technology, software, content, design, trademarks, and intellectual property associated with Concierge Inc and Mya — including but not limited to the Mya persona, voice, avatar, system architecture, and patent-pending knowledge retrieval system — are the exclusive property of Concierge Inc. No license or right is granted except as expressly provided in a separate written agreement.
White-label deployments are subject to separate licensing agreements. Contact us for enterprise licensing terms.
You agree not to reverse engineer, decompile, or attempt to extract the source code of our technology, use our services to develop competing AI agent products, misrepresent AI-generated content as human-generated where disclosure is required by law, use our services for any illegal or harmful purpose, or attempt to circumvent security measures or access restrictions.
Service pricing is as published on our website and is subject to change with notice. Enterprise and white-label pricing is custom and governed by separate agreements. Subscription services are billed according to the terms of your service agreement.
For deployed clients: your business data, knowledge base entries, guest conversations, and operational data belong to you. Concierge Inc does not claim ownership of your data. We do not use your data to train AI models for other customers. Your data is stored securely and is accessible only to authorized users within your organization and to Concierge Inc for the purpose of providing technical support when requested.
We strive to maintain high availability of our services but do not guarantee uninterrupted or error-free operation. We are not liable for any downtime, service interruptions, or data loss. Scheduled maintenance will be communicated in advance when possible.
To the maximum extent permitted by law, Concierge Inc shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, revenue, data, or business opportunities arising from your use of our services.
You agree to indemnify and hold harmless Concierge Inc, its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from your use of our services or violation of these Terms.
These Terms are governed by the laws of the State of Florida, without regard to conflict of law principles. Any disputes arising under these Terms shall be resolved in the courts of the State of Florida.
Concierge Inc operates an operational text messaging program for service providers (vendors and contractors) who work with businesses on our platform.
Program description. If you opt in, Concierge Inc sends you operational text messages about work orders assigned to you, including a link to the work order. These are transactional service messages, not marketing messages.
Consent is optional and is never a condition of anything. You are not required to agree to receive text messages in order to apply, to be approved, to create an account, or to receive work. If you do not opt in, you will still receive work order notifications by email, containing the same link.
How to opt in. Consent is given by ticking the optional, unchecked SMS consent box on our vendor application form at meetmya.ai/apply/vendor. We record whether the box was ticked and, if it was, the date and time. We do not infer consent from any other choice you make, including your preferred contact method.
Message frequency varies and depends on how many work orders are assigned to you.
Message and data rates may apply, according to your plan with your mobile carrier.
How to opt out. Reply STOP to any message to stop receiving texts at any time. You will receive a confirmation, and no further messages will be sent to that number. Opting out does not affect your account, your approval status, or your ability to receive work — notifications continue by email.
How to get help. Reply HELP to any message, or email myaconciergeinc@gmail.com.
Carriers are not liable for delayed or undelivered messages.
Your mobile number and your consent are handled as described in our Privacy Policy at meetmya.ai/privacy-policy. We do not sell or share text messaging opt-in data or consent with third parties for their own marketing purposes.
We reserve the right to suspend or terminate your access to our services at any time for violation of these Terms or for any reason at our sole discretion. Upon termination, your right to use our services ceases immediately.
We may update these Terms from time to time. Changes will be posted on this page with an updated date. Continued use of our services constitutes acceptance of the updated Terms.
For questions about these Terms:
Email: myaconciergeinc@gmail.com Location: Emerald Coast, Florida